Legal

Terms of Service

These terms govern your use of the SecondFirst website and online store. Please read them carefully before placing an order.

Effective from May 2026
Last updated: May 2026

Welcome to SecondFirst. Throughout this website, the terms "we", "us" and "our" refer to SecondFirst. These Terms of Service govern your access to and use of the Services. By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Article 1

Access and eligibility

By using the Services, you confirm that you are at least the age of majority in your country of residence, or that you have consent to allow minors under your supervision to use the Services on devices you manage.

You agree to provide accurate, current, and complete information when placing orders or creating an account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Accounts may not be transferred, sold, or assigned to any other person.

Article 2

Products and availability

We make every effort to accurately display product descriptions, specifications, and images. However, product appearance may vary due to device settings or screen configurations.

We do not guarantee that product appearance will exactly match how it is displayed online. Product descriptions, availability, and pricing are subject to change at any time without notice.

We reserve the right to limit quantities or discontinue products at our discretion.

Article 3

Orders

Placing an order constitutes an offer to purchase. All orders are subject to acceptance by SecondFirst.

An order is not accepted until payment has been received and the order is confirmed by us. We reserve the right to refuse, cancel, or limit orders for any reason.

If an order is canceled or modified, we will attempt to notify you using the contact details provided at checkout.

Returns and refunds are governed exclusively by our Returns & Refund Policy. Products are sold for personal use only and may not be resold commercially.

Article 4

Pricing and billing

Prices are shown in the applicable currency and are subject to change without notice.

Unless stated otherwise, prices do not include taxes, shipping, customs duties, or import fees. These are calculated and displayed during checkout where applicable.

You agree to provide accurate billing and payment information and authorize us to charge the selected payment method for your order.

Article 5

Shipping and delivery

All delivery times are estimates and not guaranteed.

SecondFirst is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss passes to you once the order is handed over to the carrier.

Article 6

Intellectual property

All content on the Services — including text, images, graphics, logos, product descriptions, and design elements — is owned by SecondFirst or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. No content may be copied, reproduced, distributed, or exploited without prior written permission.

Shopify and its trademarks remain the property of Shopify Inc.

Article 7

Optional third-party tools

The Services may include access to third-party tools or integrations. These are provided "as is" and "as available" without warranties.

SecondFirst is not responsible for third-party tools, their functionality, or their terms.

Article 8

Third-party links

The Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. Use of third-party websites is at your own risk.

Article 9

Relationship with Shopify

SecondFirst uses Shopify to power its online store. All transactions are made directly between you and SecondFirst.

Shopify is not responsible for any aspect of transactions between you and SecondFirst, and you expressly release Shopify from any related claims.

Article 10

Privacy

Your use of the Services is subject to our Privacy Policy, which explains how personal data is collected and processed. Shopify may also process personal data in accordance with its own privacy policies.

Article 11

User feedback

Any feedback, suggestions, or reviews you submit may be used by SecondFirst without restriction or compensation. You confirm that you have the right to submit such content and that it does not infringe on third-party rights.

Article 12

Errors and inaccuracies

We reserve the right to correct errors or inaccuracies in product information, pricing, or availability at any time, including after an order has been placed.

Article 13

Prohibited use

You may not use the Services for unlawful, fraudulent, abusive, or harmful activities, nor interfere with the security or operation of the Services.

We reserve the right to suspend or terminate access if these Terms are violated.

Article 14

Termination

We may terminate or restrict access to the Services at any time. Obligations incurred prior to termination remain in effect.

Article 15

Disclaimer of warranties

The Services and all products are provided "as is" and "as available," to the fullest extent permitted by law. We disclaim all implied warranties except where prohibited by law.

Article 16

Limitation of liability

To the maximum extent permitted by law, SecondFirst shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.

Article 17

Indemnification

You agree to indemnify and hold SecondFirst and Shopify harmless from claims arising from your breach of these Terms or misuse of the Services.

Article 18

Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

Article 19

Entire agreement

These Terms constitute the entire agreement between you and SecondFirst regarding use of the Services.

Article 20

Assignment

You may not assign these Terms without our consent. We may assign them without notice.

Article 21

Governing law

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles.

Article 22

Changes to these Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.

Article 23

Contact

For questions about these Terms, reach out to us directly.

Trading as SecondFirst